1. Introduction

Welcome to Pactools ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pactools.com (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our services to you:

• Personal Information: When you use our Site, you may provide us with personal information, such as your name, email address, phone number, and shipping address. This information is collected when you make a purchase, contact us, or sign up for newsletters.
• Usage Data: We collect information about how you use our Site, including your IP address, browser type, pages visited, and the time and date of your visit. This data helps us analyze and improve our Site’s functionality.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

3. How We Use Your Information

We use the collected information in the following ways:

• To process and manage your orders and transactions.
• To communicate with you, including sending order confirmations, updates, and marketing communications if you have opted in.
• To improve our Site, products, and services by analyzing usage data.
• To respond to your inquiries and provide customer support.
• To comply with legal obligations and enforce our terms and conditions.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, and delivering products. These providers are contractually obligated to protect your information and use it only for the purpose of providing their services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You may have certain rights regarding your personal information:

• Access and Correction: You may request access to or correction of your personal information by contacting us at sales@pactoolsusa.com
  
• Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or contacting us directly.California Residents: If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to access, delete, and opt out of the sale of your personal information. To exercise these rights, please contact us at sales@pactoolsusa.com

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.